Privacy Policy
Last updated: March 2026
RTI Shelving Systems ("RTI," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us, including:
- Name and contact information (email, phone number, mailing address)
- Company name and job title
- Project details submitted through our quote request forms
- Communication preferences
Automatically Collected Information
When you visit our website, we may automatically collect certain information, including:
- IP address and browser type
- Device information and operating system
- Pages visited and time spent on each page
- Referring website addresses
- Geographic location (city/region level)
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and quote requests
- Provide and improve our products and services
- Send project updates and relevant communications
- Analyze website usage to improve user experience
- Comply with legal obligations
- Protect against fraudulent or unauthorized activity
Cookies
Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us understand how you use our site.
You can control cookie preferences through your browser settings. Disabling cookies may affect some website functionality.
Third-Party Services
We may use third-party services for analytics, email delivery, and form processing. These services may collect information as described in their own privacy policies. We do not sell your personal information to third parties.
Data Retention
We retain your personal information only as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Quote request data is retained for up to 3 years.
Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications
- Request a copy of your data in a portable format
To exercise any of these rights, please contact us using the information provided below.
Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.
Children's Privacy
Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Email: info@rtishelving.com
- Phone: 1-800-SHELVING (1-800-743-5846)
- Address: RTI Shelving Systems, Brooklyn, NY 11201